Legal
Policies
Everything that governs how we work with purchasers, learners and trainers, in one place.
Terms and policies
Terms of Service
How we work with the organisations that fund training and the learners who take part in it.
Privacy Policy
What personal information we collect, how we use it, and how we keep it safe.
Code of Conduct
The standards we hold our trainers, coordinators and learners to.
Complaints Policy
How to raise a concern, and how we manage and resolve it.
Administration and Cancellation Fees
When fees apply to a referral, how they are calculated, and what caps them.
Pastoral Care Code of Practice
Our self-review against the Code of Practice for tertiary learners.
Rates
Training Rate Card (VRS)
Published rates for vocational rehabilitation training. PDF.